Potsdamer Platz 1 Kollhoff-Tower - Potsdamer Platz Arkaden
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great location
Friendly staff
Lacking some facilities
High room temperature
8.4/10
Great
Rooms
8.7
Location
9.7
Service
8.7
Dining
7.7
Guest reviews
8.4/10
based on 9 reviews
4.5/5
based on 3396 reviews
9.1
9.1/10 based on 1878 reviews
#14 of 641 hotels in Berlin based on Tripadvisor
Johnny
United States,
April
2024
9.0/10
I had a wonderful stay at this hotel. The rooms were spacious, elegant, and clean, and the staff was very polite and kind. The location was excellent, within walking distance of many sights, and the dining experience was lovely. The only downside was the slow service in the restaurant, but overall, it was a great experience.
Rooms
9.0
My room was spacious, elegant, and clean, just like I hoped for. It was comfortable and perfect for my stay.
Service
9.0
The cleaning staff were very polite and kind, always attentive to my needs. Their friendliness made my stay even more enjoyable.
Location
10.0
The location couldn't have been better for me. Right next to Potsdamer Platz, it was easy to travel anywhere, and many attractions were within walking distance.
Dining
8.0
The dining experience was ample in elegant surroundings. The wood-fired pizzas were delicious, but the service was a bit slow.
Facilities
9.0
The facilities were great, especially considering the variety offered. It added to the overall enjoyment of my stay.
Nicholas
United Kingdom,
April
2024
8.8/10
The hotel offers very spacious and clean rooms with high-end amenities, representing good value. However, dining can be a bit overpriced, and breakfast for kids comes at an extra cost. The location is fantastic, near key transportation points and major attractions in Berlin.
Rooms
9.0
I absolutely loved the very large and high-end rooms that were spotless and spacious.
Service
9.0
The staff was incredibly pleasant and accommodating, going out of their way to assist during my stay.
Location
10.0
The hotel's location was fantastic, with easy access to transport, tourist sites, and eateries in the heart of Berlin.
Dining
7.0
The dining experience offered a wide range but was a bit on the pricey side, especially for kids.
Facilities
The facilities were top-notch, providing everything needed for a comfortable stay.
Guy
United Kingdom,
March
2024
7.4/10
I had an enjoyable stay at the hotel. The rooms were well-appointed and very comfortable, perfect for a good price. The service was decent, with polite staff. The location was fantastic, close to plenty of restaurants and lively spots. The dining options were satisfactory, but with a need for improvement in some areas.
Rooms
8.0
The rooms were well-appointed and very comfortable.
Service
7.0
The staff were generally friendly enough, with a touch of corporate chic. The service could be improved slightly.
Location
9.0
The location worked out well for me, right near Potsdamer Platz, making traveling easy.
Dining
6.0
The dining experience was decent but could use some enhancements, especially considering the price.
Facilities
7.0
The facilities provided were basic but satisfactory for a comfortable stay.
George
United Kingdom,
February
2024
8.6/10
The hotel offers spacious and well-designed rooms that are perfect for a longer stay. The service is attentive and efficient, making my time here very enjoyable. The central location provides easy access to major landmarks and transportation, although the dining options were a bit limited. Overall, a great value for the money.
Rooms
9.0
The room was extremely large, with separate areas for working, sleeping, and dressing up. It was clean and comfortable, making our 4-day stay brilliant.
Service
8.0
The service was very well-focused and attentive, making me feel well taken care of during my stay.
Location
9.0
The hotel is perfectly situated minutes from Potsdamer Platz, providing easy access to the city and beyond. It's near public transportation and surrounded by good restaurant options.
Dining
9.0
The dining experience was excellent, offering a continental buffet and cooked-to-order hot meals. The variety and quality impressed me, especially compared to standard buffets.
Facilities
8.0
The hotel boasts bright and large dining areas, adding to the overall pleasant atmosphere.
Mark
United Kingdom,
November
2023
8.4/10
I was delighted with my stay at the hotel. The rooms were spacious, glamorous, and well worth the price, although they were not ready at check-in after my long flight. The service was exceptional and the location was perfect with plenty of dining options around. However, I was disappointed that the dining was not included in the price.
Rooms
8.0
The rooms were very spacious and accommodating, looking amazing and feeling glamorous.
Service
9.0
The service was really exceptional, and the staff were friendly enough albeit with a bit of a corporate chic vibe.
Location
9.0
The location was fantastic for my needs with plenty of restaurants around, and it was ideal for accessing public transport.
Dining
8.0
The dining experience was wonderful, although I was unaware it was excluded in the price.
Facilities
8.0
The hotel offered a variety of services like room service, housekeeping, and laundry, making the stay more convenient.
Dorothy
United States,
October
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were beautifully designed, spacious, and incredibly comfortable, making me feel right at home. The location was perfect, within walking distance of numerous attractions like the Brandenburg Gate and the Berlin Wall. The dining experience was delicious, especially at the Facil restaurant. The service was top-notch, with very kind and helpful staff always ready to assist. The only downside was the price being a bit on the higher side, but the overall value for money was still excellent.
Rooms
9.0
The rooms were exceptional, with pleasant design, comfortable beds, and lots of space.
Service
9.0
The service was fantastic, with very friendly and accommodating staff.
Location
10.0
The location couldn't have been better, right within reach of all the major sights and attractions.
Dining
8.0
The dining options were varied and delicious, especially at the lovely Facil restaurant.
Facilities
9.0
The hotel facilities were perfect for a comfortable and enjoyable stay.
Charlotte
United States,
August
2023
8.2/10
My stay at the hotel was quite pleasant. The rooms were clean, spacious, and had everything needed for a comfortable stay. However, the temperature setting was too high for comfortable sleep, and some facilities were lacking despite being advertised as an aparthotel.
Rooms
8.0
The rooms were quiet, spotlessly clean, and of good size, providing everything necessary for our stay. They were overall great.
Service
9.0
The service at the hotel was exceptional. The staff was incredibly helpful and knowledgeable, especially about single malt whiskies. They were kind and generous throughout my stay.
Location
10.0
The location of the hotel was superb, within walking distance of various attractions like the Berlin Philharmonic, Berlin Mall, and original segments of the Berlin Wall. It was also conveniently close to shopping areas and restaurants.
Dining
7.0
The dining options at the hotel were good, offering a variety of choices including healthy, plant-based, and traditional options. However, the price for some meals was a bit high.
Facilities
7.0
The hotel facilities were adequate, but some amenities were missing, considering it was marketed as an aparthotel. However, the overall experience was still enjoyable.
Great location
Lacking some facilities
John
United Kingdom,
July
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were incredibly spacious, with a walk-in closet that had a tall mirror for a full attire view. The bathroom was great, and there was plenty of storage space. The kitchen area and little balcony were a nice touch. The bed was super comfy too. The service was top-notch, especially with their quick responses and professional yet friendly approach. The location couldn't have been better, right in the heart of Berlin within walking distance to so many iconic landmarks and shopping spots. The dining experience was good, although I wished for a slightly wider selection. Overall, a fantastic hotel with amazing facilities and value for money.
Rooms
9.0
The rooms were incredibly spacious and well-equipped, with a walk-in closet and a tall mirror for a full attire view.
Service
9.0
The service was exceptional, with quick responses and a professional yet friendly staff.
Location
10.0
The location was perfect, right in the center of Berlin and within walking distance to many key landmarks and shopping areas.
Dining
8.0
The dining experience was good, with a decent selection, but could have offered a bit more variety.
Facilities
9.0
The hotel had excellent facilities, ensuring a comfortable and enjoyable stay.
Jessica
United Kingdom,
July
2023
9.0/10
The hotel rooms were exceptionally clean, very quiet, and well situated away from elevators, providing a comfortable and lovely stay. The service was very polite and helpful, making my experience pleasant and accommodating. The location was fantastic, near the station, buses, tourist sites, and eateries, offering great convenience. The dining experience was excellent with a continental buffet and cooked-to-order hot meals. The facilities were top-notch, enhancing my overall stay.
Rooms
9.0
The rooms are lovely, spacious, and well-maintained, with big bathrooms and a walk-in closet.
Service
9.0
The staff was great with communication and provided excellent service throughout my stay.
Location
10.0
The hotel's location on Potsdamer Platz was fantastic, offering easy access to everything in Berlin.
Dining
8.0
The dining experience was excellent, providing a variety of options from a continental buffet to cooked-to-order hot meals.
Facilities
9.0
The hotel facilities were top-notch, offering everything from room service to laundry services, enhancing my overall experience.
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